Managers at ADK Marketing will start using information technology to automate performance management. What should managers do first?

Managers at ADK Marketing will start using information technology to automate performance management. What should managers do first?

(A) provide work teams with developmental training goals
(B) assign financial and nonfinancial goals to each team’s activities
(C) implement reward systems to motivate low-performing teams
(D) gather a list of skills and competencies for each team member

Correct answer is option B. Explanation: Managers at ADK Marketing will start using information technology to automate performance management. The Manager should firstly assign financial and nonfinancial goals to each team’s activities.